Replacing medication in Mallorca when you've run out, lost it, or had it stolen

On an island, replacing a medicine is less simple than at home. Mallorca's public hospitals are mainly in Palma (Son Espases and Son Llatzer), with county hospitals at Inca and Manacor, and their emergency departments work by triage rather than as walk-in clinics for a routine refill. Emergency call volumes peak in July and August, so waits can be longer in high season.

For a medicine you already take and are stable on, a short online review you complete in English from your accommodation avoids a trip across the island during the busiest months. If your medicine is one that should not be stopped abruptly, do not wait.

Why a Spanish pharmacy cannot use your UK prescription

Spanish pharmacies dispense prescription-only medicine against a Spanish prescription, either a private receta privada issued electronically through REMPe, or a public-system receta. A UK or other foreign prescription will not normally be honoured at the counter, although a pharmacist may use it as evidence of your regimen when you obtain a Spanish prescription. Out-of-hours and duty pharmacies rotate on a rota published by the Balearic pharmacists' college (COFIB).

A UK GHIC or EHIC card, and the public system (IB-Salut), cover medically necessary and emergency treatment, with a prescription co-payment. They do not cover private care or routine repeat prescriptions arranged privately, so for medication you already take you usually need a private Spanish prescription.

How The Holiday Doctor works

You complete a short online request describing the medication you already take and your situation, in English. A Spanish-registered, English-speaking doctor reviews it. Where it is safe and clinically appropriate, the doctor issues a Spanish electronic private prescription (a receta privada on REMPe, with a QR code) that any Spanish pharmacy can dispense.

The review is EUR 50, and you only pay if a doctor issues a prescription. There is no charge if your request is declined. Any medication is paid for separately at the pharmacy that dispenses it. This is a continuation service for medication you are already established on, not first-time prescribing of new medicines.

English-speaking repeat prescriptions in Mallorca.
If you have run out of, lost, or had your medication stolen in Mallorca, an online review is one route to a Spanish prescription. Start below; you only pay if a doctor issues a prescription.
Start a clinical review

What to have ready: the full name of the medication, the dose, how often you take it, the condition it is for, the name of your usual doctor, and a photograph of the box or a recent prescription if you have one. For UK patients, the NHS app usually has all of this in one place.

What we cannot help with

The Holiday Doctor scope is deliberately narrow, and the service is online only. We are not an in-person clinic in Mallorca, and we are not an emergency service.

Out of scope - we cannot help with these
  • Controlled drugs - strong opioid painkillers, ADHD medications, benzodiazepines, sleeping tablets, and others
  • Weight-loss medication
  • Anticoagulants and medications requiring regular blood monitoring
  • Insulin starts and complex diabetes regimens
  • Complex psychiatric medication regimens, particularly antipsychotics
  • New conditions outside our published scope
  • Anyone under 18, or anyone not physically in Spain
  • Anything that needs an in-person examination to assess safely

For any of these, the right route is a health centre, Urgencies, or a private doctor in person. For urgent or life-threatening symptoms, call 112, whose operators can take calls in English. The consultation form will tell you immediately, at no charge, if your situation is outside scope.