Get in touch

Whatever you need, the fastest way to reach us is by email. Here’s where each kind of message goes.

General enquiries

Questions about the service, how it works, or anything else that isn’t urgent: help@theholidaydoctor.com. We aim to reply within a few working days.

Data protection

To exercise your data-protection rights, or for formal communications under Article 10.1.a LSSICE: privacy@nivelta.es. Doctor Abbs SL operates the Nivelta brand alongside The Holiday Doctor and uses one shared formal data-protection inbox. Full detail in the Privacy Policy.

Complaints

If something hasn’t gone the way you expected, tell us. See our complaints procedure for how to raise it and the escalation routes available.

Company details

Doctor Abbs SL, trading as The Holiday Doctor. Full company and regulatory information is in our Legal notice.

Not for emergencies. For urgent or life-threatening symptoms, call 112 or go to your nearest emergency department.